F.A.Q


Frequently Asked Questions

SHOP POLICIES IN GENERAL:
* I have edited my images to be as close to the original color of the piece as possible. Your monitor may affect how the image looks on your screen.
* How To Treat Your Newly Purchased Art Work: Please feel comfortable dusting your art work with a chemical free soft cloth or with a slightly damped soft cloth (dampen cloth with only clean water - slightly). Also, it is very important that keep your art work out of direct sunlight. Strong sunlight may cause the paint to fade.
* Materials I Use in all my Art Work: I always use acid free, gallery wrapped, museum quality canvas, and professional grade paints and brushes. Other materials such as varnishes, inks, pastels, papers etc. again are also professional grade products.
* All work will be signed and dated on the back of the canvas. I will sign the front on the lower right hand corner discreetly.
* Your canvas painting will be ready to display the minute that it arrives. Canvas's require no framing these days and are ready to hang as they are. The sides of the canvas will be painted for a finished look.

PAYMENTS:
* PayPal is my preferred method of accepting payment. This gives you the option to use whatever credit card you like. PayPal is a secured site, and keeps your payment information secure. I never receive or see your credit card information. You can pay with PayPal even if you are not a registered user. I will not ever trade or sell your email contact information.

SHIPPING POLICIES:
* Weather permitting, paintings and all other forms of art work will be delivered within 1 - 3 days after your payment is received through PayPal.
* Art work will be shipped and packaged professionally. Canvas paintings will be bubble wrapped for double protection. I will pack your purchase with great care, using high quality shipping industry approved packing materials.
* Art work will be sent through USPS (United States Postal Service). Paintings over $100.00 will be fully insured. All art work will be tracked and arrive with 7 - 12 business days.
* A phone number is REQUIRED for Canadian and International orders. Please provide a contact phone number in the message area at checkout. International shipments - it will be your responsibility for any customs duty fees.

RETURNS AND EXCHANGES:
*  I gladly accept returns and exchanges.
*  Contact me within 14 days of receipt of delivery.
*  Ship Items back with 30 day of receipt of delivery.

*  If your work is a COMMISSIONED order - no cancellations. We will chat during the painting of your commissioned work so that you are happy and pleased with my work